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Allthings Chat (Automatic Invite)

Build community without manual effort: residents are automatically added to the right private chat group for their building when they move in.

Feature description

Strengthen the neighbourhood from day one while eliminating the manual upkeep of chat groups across your property.

About the solution: A vibrant community is a key success factor for modern residential developments. With building-specific private chat groups (e.g. "House A", "House B"), you give residents an exclusive space for direct and secure exchange within their own neighbourhood.

Your added value through the Allthings integration: Assigning residents to the correct chat groups often involves considerable manual effort. This solution automates the entire process: when data is imported from your ERP system or a resident is checked in manually, the building they live in is detected automatically and they are assigned to the corresponding chat group. This applies to existing tenancies as well as all future move-ins. You significantly boost digital connectivity across the development — with zero extra administrative work for your management team.

How easy it is for your residents:

  1. Prepare groups: Management creates one private chat group per building in the Resident Portal, once.

  2. Match data: On check-in or ERP import, each resident's building is detected automatically.

  3. Join automatically: Residents are added directly to the right chat group for their building, with no manual action.

  4. Connect instantly: The neighbourhood can start exchanging digitally from day one.

Key features at a glance:

  • Fully automated onboarding: Direct, automatic assignment to the chat group when a resident moves into the building.

  • No upkeep: Manually adding members through management is no longer necessary.

  • Retroactive application: Automatic assignment also applies to existing tenancies.

  • Targeted community building: Exclusive connectivity at building level for measurably higher resident satisfaction.

Technical feature elements

Allthings data structure

This solution leverages the central Allthings data structure. As a result, all data relating to users, units, buildings, and projects is based directly on the standard Allthings data model.

Allthings role and permissions

This feature allows connected solutions to inherit roles and permissions directly from Allthings. This ensures that standard roles—such as property managers and caretakers—along with their permissions, are seamlessly utilized.

Additional information

User flow rating

Level 3 of 3

Available countries

Available for all countries

Technical feature elements

  • Allthings data structure
  • Allthings role and permissions

Developed for

  • Property management
  • Residents

Solution provider

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