Drastically reduce tenant inquiries by informing your residents in real time about the status of the elevators – with zero manual effort for your management team.

About the solution: KONE is a global leader in the elevator and escalator industry. With modern APIs, the operational data of their systems can be monitored in real time, enabling direct connectivity between building infrastructure and digital platforms.

Your added value through the Allthings integration: A broken elevator usually leads to an immediate flood of redundant calls to the property management. With this connector, status updates are automatically published as pinboard posts in the Allthings App exclusively for the affected property. This ensures maximum transparency, prevents tenant frustration, and completely relieves your management team from manual, time-consuming crisis communication.

How the integration works in the background:

1. Monitoring: The KONE connector monitors the status of the property's elevators in real time via an API.

2. Status Change: As soon as an elevator breaks down, the system detects it automatically.

3. Information: A predefined post (e.g., "Elevator out of service") is instantly published on the digital pinboard of the affected property.

4. All Clear: Once the elevator is working again, tenants are automatically notified with another post ("Elevator operational again").

Key features at a glance:

• Real-Time Communication: Fast and transparent information for tenants during outages.

• Reduction of Inquiries: Prevents a flood of calls and emails to the property management.

• Fully Automated Process: No manual post creation required by the management team.

• Targeted Delivery: Notifications specifically reach only the residents of the affected property.