Free up your property management team from time-consuming phone calls and manual ticket entry — with an AI voice assistant that even understands Swiss German.

About the solution: managbl.ai provides AI-powered voice assistants for property management. Its voice assistant, AI:ON, answers phone calls, conducts structured dialogues with callers, easily understands dialects such as Swiss German, and converts requests into text with high accuracy.

Your added value through the Allthings integration: Phone-based requests are often the biggest time drain in property management. Through the integration with Allthings, the voice assistant automatically identifies callers by their phone number, asks about their request, and automatically creates a structured ticket — including an audio transcript — in the Cockpit. The core and utilisation data needed for this is continuously sent from Allthings to managbl.ai so that callers can be reliably recognised. This way, you offer a professional round-the-clock phone service, save yourself from manually typing up notes, and have every phone-based request categorised and bundled digitally in one place.

This is how easy it is for your residents:

1. Call: Residents dial the phone number set up for their property.

2. Describe the request: The voice assistant identifies them by phone number and takes down their request — even in Swiss German.

3. Receive a ticket: In the background, a structured ticket is created automatically and forwarded directly to the responsible property management team.

Key features at a glance:

• Voice-to-ticket: Fully automatic conversion of phone calls into actionable tickets.

• Automatic recognition: Callers are automatically identified by their registered phone number.

• Swiss German support: The AI reliably understands and transcribes Swiss German.

• Ongoing data sync: Core and utilisation data from Allthings is kept up to date automatically so recognition stays reliable.

• Time savings: Property management no longer needs to manually record or assign phone-based requests.