Relieve your property management from countless phone calls and manual ticket entries with an intelligent voice assistant that even understands local dialects.

About the solution: managbl.ai provides advanced AI solutions for real estate management. The intelligent voice assistant (Aion) answers phone calls, conducts structured dialogues with callers, effortlessly understands dialects like Swiss German, and processes the requests highly accurately into text format.

Your added value through the Allthings integration: Phone reports are often the biggest time sink in property management. With this connector, tenant calls are answered directly by the AI voice assistant. The system automatically identifies the caller based on their phone number, asks for the issue, and generates a structured ticket including an audio transcription in the background within the Allthings Cockpit. This allows you to offer a professional 24/7 phone service, completely eliminate the error-prone manual typing of notes, and keep all damage reports seamlessly categorized and digitally centralized in one place.

How the integration works in the background:

1. Call: Tenants dial the service phone number of your property.

2. AI Dialogue: The voice assistant answers the call, identifies the person (via phone number), and asks about the problem.

3. Transcription: The request is automatically transcribed and categorized (emergencies can be routed separately).

4. Ticket Creation: The connector instantly creates a structured ticket in the Allthings Service Center for further processing by your team.

Key features at a glance:

• Voice-to-Ticket: Fully automated conversion of spoken phone calls into actionable tickets.

• Automated User Recognition: Identification of callers based on the phone numbers stored in the system.

• Dialect Support: The AI effortlessly understands and correctly transcribes local dialects (e.g., Swiss German).

• Massive Time Savings: Property management no longer needs to manually log or assign telephone damage reports.